Terms & Conditions

Dixons Travel Specific Terms and Conditions

Returns policy
If you change your mind, that’s not a problem. You can return your product unopened, in its original and undamaged packaging within 30 days* to any Dixons Travel, Currys or PC World store in the UK and we’ll give you an exchange or full refund, provided you have your receipt. No questions asked. If you are unable to get back to one of our Dixons Travel stores in the UK or the ROI, please visit one of our Currys, PC World stores in the UK or ROI.

How do I return my product if it is faulty?
If your product develops a fault within the first 30 days after purchase (21 days for ROI), we’ll offer you the choice of a full refund or exchange provided you have proof of purchase. Refund in line with our returns policy. Most products come with at least a 1 year guarantee, so if your product develops a fault during the remaining guarantee period we'll help you to get a prompt resolution. Please note that this will vary by product type. If you are unable to get back to one of our Dixons Travel stores in the UK or ROI, please visit one of our Currys or PC World stores in the UK or ROI. If we refer you to the product manufacturer for service or repair, this is because they are our agents for the products and have been chosen because they are best placed to help our customers.

Lowest Price Guarantee

Find it cheaper at Amazon, John Lewis, Argos and Jessops (third party sellers excluded) and we’ll discount double the difference instantly at the till. Applies to electricals products over £30. Excludes electrical product accessories and travel accessories. Excludes Black Friday promotions, Boxing day and membership only prices.

Dixons Travel operate a Lowest Price Guarantee. This means that we guarantee to offer lower prices than Amazon, John Lewis, Argos and Jessops or we double the difference. Dixons Travel operates the governments Airport Retailers’ VAT relief concession under which VAT is not charged on sales when travelling to a non-EU destination. We use that benefit of this government concession to support our ability to offer reduced prices for all passengers regardless of their destination.  Passengers need to present boarding passes for all of their purchases.

1 Every weekday we check the prices of identical products (including delivery) that are in stock on Amazon.co.uk, JohnLewis.co.uk, Argos.co.uk and Jessops.com. Applies to electricals hardware over £30. Excludes hardware accessories and travel accessories. Excludes Black Friday, Boxing Day, membership only prices and third party sellers. Double the difference will be discounted off our price, example; our price £300, competitor price £295, you pay £290.

E&OE - please note that publishing of unintentionally inaccurate information may sometimes occur, (e.g. the price, description or availability of a product you have ordered). In this instance we may have to cancel your reservation at any time, even if you have received your Reservation Confirmation email.