Terms & Conditions

Dixons Travel Specific Terms and Conditions

Returns policy
If you change your mind, that’s not a problem. You can return your product unopened, in its original and undamaged packaging within 30 days* to any Dixons Travel, Currys or PC World store in the UK and we’ll give you an exchange or full refund, provided you have your receipt. No questions asked. If you are unable to get back to one of our Dixons Travel stores in the UK or the ROI, please visit one of our Currys, PC World stores in the UK or ROI.

How do I return my product if it is faulty?
If your product develops a fault within the first 30 days after purchase (21 days for ROI), we’ll offer you the choice of a full refund or exchange provided you have proof of purchase. Refund in line with our returns policy. Most products come with at least a 1 year guarantee, so if your product develops a fault during the remaining guarantee period we'll help you to get a prompt resolution. Please note that this will vary by product type. If you are unable to get back to one of our Dixons Travel stores in the UK or ROI, please visit one of our Currys or PC World stores in the UK or ROI. If we refer you to the product manufacturer for service or repair, this is because they are our agents for the products and have been chosen because they are best placed to help our customers.

Double the Difference
We beat the websites of Amazon, John Lewis and Argos (third party sellers excluded). If you find any Apple products, tablets, laptops, cameras, mobile phones or premium headphones cheaper we’ll discount double the difference.

Twice weekly we check the prices of identical products (including delivery) in stock on Amazon.co.uk, John Lewis.co.uk and Argos.co.uk. Excludes Black Friday, Boxing Day, membership only prices and third party sellers. Proof of competitor price is not required to be supplied as evidence at the time of payment; this will be verified by a Dixons Travel member of staff in store. All headphones over £100 are included in the premium headphones category. This price promise applies to prices current at the time of payment at the airport, any previous or future prices (including those live at the time of any reservation) are not applicable. Double the difference will be discounted off our price, example; our price £300, competitor price £295, you pay £290.

E&OE - please note that publishing of unintentionally inaccurate information may sometimes occur, (e.g. the price, description or availability of a product you have ordered). In this instance we may have to cancel your reservation at any time, even if you have received your Reservation Confirmation email.